Return Policy

At Cuisalbe, we want you to be completely satisfied with your purchase. If for any reason you are not, here's how to proceed.

📦 Return Period

We accept returns within 15 calendar days from the receipt of the order.

✅ Conditions

The product must be in its original condition, unused, and with intact packaging. Returns of products used or damaged by the customer will not be accepted.

💶 Shipping Costs

Return shipping costs are the responsibility of the customer.

💳 Refund

Once the product is received and verified, we will proceed with a full refund within 5-10 business days. You may also opt for a product exchange if you prefer.

📩 How to initiate a return?

Contact us through our contact form indicating your order number and the reason for the return, and we will guide you through the process.